

AI meets oral history to preserve military vet experiences
April 18, 2025
StoryFile has partnered with the National Medal of Honor Museum in Arlington, Texas, to launch “The Virtual Recipient,” an AI-powered interactive exhibit that allows visitors to engage in lifelike conversations with five Vietnam War Medal of Honor recipients: Jack Jacobs, Melvin Morris, Pat Brady, Tommy Norris, and Paris Davis. Utilizing StoryFile’s Conversa technology, the exhibit enables guests to ask questions and receive authentic, pre-recorded video responses, creating a deeply personal and immersive experience.
This initiative aligns with the museum’s mission to honor the courage and sacrifice of U.S. military service members by providing visitors with firsthand accounts of extraordinary service. Since its opening in March 2025, the exhibit has garnered significant engagement, with over 7,000 questions posed by visitors. The project, sponsored by AT&T, exemplifies StoryFile’s commitment to preserving personal narratives through innovative technology, offering a transformative approach to historical storytelling.
"When we started designing the exhibit space, our team wanted to create an experience where visitors could feel like they were having an authentic conversation with a Medal of Honor Recipient. We recognized that the majority of the general public may never get to meet a recipient and that it is incredibly important they hear these firsthand accounts. We felt that these interactive interviews were the best way to give visitors that opportunity," Jenny Page, manager, research and technology, National Medal of Honor Museum, said in an email interview.
StoryFile was chosen as the partner for this project through a rigorous RFP process, according to Page.
"Most importantly, they were chosen because of their commitment to creating an authentic interactive. As a collaborative partner, StoryFile proposed a model that uses keywords in a visitor's question and matches them with the Recipient's filmed response. This ensures that every answer a visitor receives is a genuine response," she said.
National Medal of Honor Museum – Interactive Exhibits: Conversations (official page).
For more media coverage:
Digital Signage Today – AI meets oral history to preserve military vet experiences
Defiance Media – StoryFile Brings Vietnam War Heroes to Life at New Medal of Honor Museum in Texas
FOX 4 News – Take a look inside National Medal of Honor Museum Arlington
Fort Worth Report – Letters from war and stories of heroism: A glimpse inside Arlington’s Medal of Honor Museum
CBS News Texas – An inside look at the future National Medal of Honor Museum in Arlington
360West Magazine – National Medal of Honor Museum set to open in Arlington on March 25
City of Arlington, TX – National Medal of Honor Museum Hosts ‘Mission to Inspire Spectacular’.
Spectrum News 1 – A museum tells the life stories of Medal of Honor recipients